Privacy Policy

Last Updated: 2026-08-19

Privacy at a Glance

What we collect: Account details, identity verification, payment info, and technical device data.
Why we collect it: To manage your account, process payments, prevent fraud, and comply with legal rules.
Who sees it: Only our authorized staff and trusted partner service providers. We never sell your data.
Retention: Data is kept for the life of your account and as long as required by Malaysian law.
Your Control: You can request access, correction, or deletion via our support channels.

Introduction and Scope

This Privacy Policy describes how 168222net collects, uses, and protects the personal information of users within Malaysia. By accessing our platform, you agree to the practices described in this document.

This policy applies exclusively to our official website and app. It does not apply to third-party websites, external links, or services that you may visit after leaving our platform; we recommend reviewing the privacy policies of any third-party site you visit.

Personal Information We Collect

We collect information necessary to provide a secure and compliant gaming environment. This is categorized as follows:

Account & Identity

Username, email address, and contact details used to create and secure your account.

Verification Documents

Identity documents requested to verify age and residency to prevent underage gambling.

Payment Data

Financial details required to process deposits and withdrawals securely.

Gaming & Transactions

Records of games played, betting history, and transaction logs for account auditing.

Technical Data

IP addresses, browser type, device identifiers, and operating system information.

Support Records

Communications sent to our support team to resolve queries or issues.

How We Collect Data

We obtain information through three primary channels:

Directly from You: Information you provide during registration, KYC verification, and when contacting support.
Automatically: Data collected through cookies and similar technologies as you navigate our platform.
Partner Providers: Information from our partner payment processors and technical service providers to ensure transaction success and security.

Why We Use Data

Your data is processed for the following essential purposes:

Account Management: Creating and maintaining your profile and preferences.
Financial Operations: Processing deposits and withdrawals efficiently.
Security & Compliance: Verifying age, preventing fraud, and stopping multi-accounting.
Platform Optimization: Personalizing content and improving the user experience.
Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators.
Marketing: Sending updates and offers only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

Operational Partners: Payment providers, identity verification services, and technical infrastructure providers.
Legal Authorities: When required by applicable law or to protect our legal rights and the safety of our users.

How We Protect Data

We implement robust security measures to safeguard your information, including:

Encryption: Using industry-standard encryption for data in transit.
Access Control: Limiting internal data access to authorized personnel only.
Isolation: Keeping payment data isolated from general account information.
Monitoring: Continuous monitoring of systems to detect and prevent unauthorized access.

Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and ensure site security. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

You have several rights regarding your personal data. You can exercise these by contacting our support team via the channels available on this site:

Right to Access & Correction Request a copy of your data or correct inaccurate information.

Right to Deletion Request the removal of your personal data.

Right to Portability Request your data in a structured, machine-readable format.

Right to Object/Withdraw Object to certain processing or withdraw marketing consent.

Please note: Even after account closure, certain data must be retained as required by gambling and anti-money laundering rules.

How Long We Retain Data

We store your personal data for as long as your account remains active. Once an account is closed, we retain data only for the period required by applicable law in Malaysia to meet legal, tax, or regulatory obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated data.

Parents or guardians who believe a minor is using our platform should report the account immediately via our Support page.

Cross-Border Transfers

Some of our trusted service providers operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are applied to protect your data and maintain a level of protection consistent with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to periodically check the "Last Updated" date at the top of this page to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through the official contact channels listed on our Support page.